WuduShop

Cookie and Privacy Policy for www.wudushop.eu

When you visit and shop at eu.wudushop.dk, we collect information about you. Below, you can read about which information we collect, how we process it, what we use it for, who has access to it, and how you can contact us regarding your data.

This policy applies to all pages under the domain www.eu.wudushop.dk.

1. Privacy Policy (Personal Data Policy)

Data Controller

eu.wudushop.dk is the data controller for the personal data we collect. Our contact information is:

Eternal Bond VAT No. (CVR): 45555135 Address: Roskildevej 30b, 2620 Albertslund, Denmark Email: Info@eu.wudushop.dk

Purpose of Collecting Personal Data

We collect your personal data in order to:

  • Process and deliver your orders.
  • Provide customer service.
  • Comply with applicable legislation, such as the Danish Bookkeeping Act.
  • Improve your user experience on our webshop.
  • Send you newsletters and marketing materials (only if you have provided explicit consent).

What Information Do We Collect?

When you shop or create a user profile, we collect:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment information (we do not store full card details; these are handled by our payment provider)
  • Information about your purchase (which products you have bought)

When you visit our website, we also automatically collect:

  • IP address
  • Browser type
  • Device type
  • Time of visit
  • Pages visited (via cookies)

Legal Basis for Processing

We process your personal data based on the following:

  • Performance of a contract: (Purchase and delivery of goods).
  • Legal obligation: (Bookkeeping and accounting).
  • Legitimate interests: (Improving the webshop, marketing).
  • Consent: (Newsletters, certain cookies).

Who Do We Share Information With?

Your information is shared with third parties necessary to provide our services to you:

  • Payment Providers: [Stripe] to process your payment.
  • Logistics Companies: GLS, PostNord to deliver your order.
  • Hosting Providers: Our servers are operated by [Name of hosting company].
  • Data Processors: We use third-party tools such as Google Analytics and Facebook Pixel. We have data processing agreements in place with all these parties.

We do not disclose your personal data to other third parties for their own marketing purposes unless you have given your explicit consent.

Data Retention

We store your information for as long as necessary for the purposes for which it was collected:

  • Order Information: Stored for 5 years plus the current fiscal year to comply with the Danish Bookkeeping Act.
  • Customer Information: (If you have a user profile) Stored as long as your account is active. If you delete your account, we delete your data unless we have other legal grounds to store it.
  • Marketing Information: Stored as long as your consent remains active.

Your Rights

Under the GDPR, you have several rights:

  • Right of access: You have the right to know which personal data we process about you.
  • Right to rectification: You have the right to have incorrect information corrected.
  • Right to erasure: In certain circumstances, you have the right to have your data deleted before our general deletion deadline.
  • Right to restriction: You have the right to request that we restrict the processing of your data.
  • Right to data portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
  • Right to object: You have the right to object to our processing of your data, e.g., for direct marketing.
  • Right to withdraw consent: You can withdraw your consent at any time (e.g., for newsletters).

To exercise your rights, please contact us at info@eu.wudushop.dk.

Complaints

If you believe that our processing of your personal data violates legislation, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet). Read more at www.datatilsynet.dk.

2. Cookie Policy

This website uses cookies to function optimally and improve your user experience. A cookie is a small text file stored on your computer or mobile device. It allows us to recognize you, remember your settings, and analyze how you use the site.

Types of Cookies We Use

  • Necessary Cookies: Essential for navigating the website and using its features (e.g., shopping cart, login). The website cannot function correctly without these. They do not require consent.
  • Functional Cookies: Store information about your choices (e.g., language, currency, cart contents) to provide a personalized experience.
  • Analytical Cookies: Collect statistical information about website usage (e.g., visitor count, popular pages). We use tools like Google Analytics. Data is anonymized and used for overall analysis.
  • Marketing and Targeting Cookies: Used to track behavior across websites to show relevant ads. We use tools like Facebook Pixel to measure ad effectiveness and target visitors.

Cookie Overview (Examples)

  • Google Analytics: Set by Google Inc. Stored for up to 2 years. Used for analysis.
  • Facebook Pixel: Set by Meta Platforms Inc. Stored for up to 180 days. Used for marketing.
  • [Platform Name] Session: Set by us. Stored for 30 minutes. Necessary cookie.

How to Manage and Delete Cookies

When you visit eu.wudushop.dk for the first time, you are asked for your consent (except for necessary cookies). You can change your consent at any time by clicking on [Link/Button to Cookie Settings].

You can also delete or block cookies in your browser settings. Be aware that blocking all cookies may prevent certain features (like the shopping cart) from working correctly.

Updates to the Policy

We reserve the right to update this Cookie and Privacy Policy. Significant changes will be announced on our website or via email.

Last updated: [15. May 2024]